Billing Inquiries or Questions
Billing is through County Line Special Utility District, please contact them with any billing issues.
General Information for New Customers
P.O. Box 701201
San Antonio, TX 78270
8:30am – 4:30pm
Monday through Friday
Contact Us by Phone
If you have a life threatening emergency, please dial 911.
If you have a sewer emergency, such as a water quality issue, a broken water main, or a sewer overflow please call:
Business hours: (210) 702-2400
After hours: (726) 203-1489
Additionally, we have a contact us form found on the Forms and Reports page.
Be included in our notifications
Please click below if you are interested in receiving notifications via email.
Office will be closed on the following Holidays:
- New Year’s Day
- Martin Luther King, Jr. Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day and Friday After
- Christmas Eve (1/2 day) & Christmas Day
- New Year’s Eve